{"product_id":"9780007346776_dealing-with-difficult-people-collins-business-secrets","title":"Dealing With Difficult People: Collins Business Secrets","description":"\u003cp\u003eThe tricks that experts and top professionals use to overcome difficult people.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eGet results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People\u003c\/p\u003e\u003cp\u003eIncludes how to:\u003c\/p\u003e\u003cp\u003e• Understand the different types of troublemakers\u003c\/p\u003e\u003cp\u003e• Stay calm and firm when other people can’t\u003c\/p\u003e\u003cp\u003e• Deal with difficult bosses, direct reports, and colleagues\u003c\/p\u003e\u003cp\u003e• Create win-win scenarios\u003c\/p\u003e\u003cp\u003e• Develop productive relationships with people you don’t like\u003c\/p\u003e","brand":"HarperCollins AU","offers":[{"title":"Default Title","offer_id":46896616734869,"sku":"9780007346776","price":9.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0484\/3175\/9509\/files\/9780007346776_83630955-e371-4c97-852d-83b20076b9b4.jpg?v=1776888516","url":"https:\/\/harpercollins.com.au\/products\/9780007346776_dealing-with-difficult-people-collins-business-secrets","provider":"HarperCollins AU","version":"1.0","type":"link"}