{"product_id":"9780008490577_be-exceptional-master-the-five-traits-that-set-extraordinary-people-apart","title":"Be Exceptional: Master the Five Traits that Set Extraordinary People Apart","description":"\u003cp\u003eFrom internationally bestselling author and retired FBI agent Joe Navarro, a ground-breaking look at the five powerful principles that set exceptional individuals apart\u003c\/p\u003e\u003cp\u003eJoe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distils a lifetime of experience into five principles that outstanding individuals live by:\u003c\/p\u003e\u003cp\u003eSelf-Mastery: To lead others, you must first demonstrate that you can lead yourself.\u003cbr\u003eObservation: Apply the same techniques used by the FBI to quickly and accurately assess any situation.\u003cbr\u003eCommunication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.\u003cbr\u003eAction: Build shared purpose and lead by example.\u003cbr\u003ePsychological Comfort: Discover the secret ingredient of exceptional individuals.\u003c\/p\u003e\u003cp\u003eBe Exceptional is the culmination of Joe Navarro’s decades spent analysing human behaviour, conducting more than 10,000 interviews in the field, and making high-stakes behavioural assessments. Drawing upon case studies from history, compelling first-hand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.\u003c\/p\u003e","brand":"Joe Navarro","offers":[{"title":"Default Title","offer_id":47285317075093,"sku":"9780008490577","price":11.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0484\/3175\/9509\/files\/9780008490577.jpg?v=1776992118","url":"https:\/\/harpercollins.com.au\/products\/9780008490577_be-exceptional-master-the-five-traits-that-set-extraordinary-people-apart","provider":"HarperCollins AU","version":"1.0","type":"link"}