{"product_id":"9780062945174","title":"Words That Hurt, Words That Heal, Revised Edition","description":"\u003cp\u003eFrom the \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author of \u003ci\u003eRebbe\u003c\/i\u003e comes this newly revised edition of \u003ci\u003eWords That Hurt, Words That Heal\u003c\/i\u003e—an invaluable guide to effective communication, showing how choosing the right words can enrich our relationships and give us insight to improve every facet of our lives.\u003c\/p\u003e\u003cp\u003e“I don’t know anyone whose life would not be blessed by this book.”—Rabbi Harold S. Kushner, author of \u003ci\u003eWhen Bad Things Happen to Good People\u003c\/i\u003e and \u003ci\u003eNine Essential Things I’ve Learned About Life\u003c\/i\u003e \u003cbr\u003e\u003cbr\u003eJoseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in \u003ci\u003eWords That Hurt, Words That Heal\u003c\/i\u003e he focuses these gifts on the words we use in public and in private, revealing the power of words to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others’ secrets, and how unfair anger, excessive criticism, or lying undermines the foundation of all relationship advice: true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.\u003c\/p\u003e\u003cp\u003eIn this fully revised edition, Joseph Telushkin brings this classic into the modern age. Remarkable for its clarity and practicality, \u003ci\u003eWords That Hurt, Words That Heal\u003c\/i\u003e illuminates the powerful effects we create by what we say and how we say it.\u003c\/p\u003e\u003cp\u003eThis classic guide, now updated, offers timeless wisdom and actionable strategies for better verbal communication: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eEthical Speech:\u003c\/b\u003e Understand the profound impact of gossip, rumors, and secrets, and learn why what you don’t say is often as important as what you do.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eControlling Anger:\u003c\/b\u003e Discover practical techniques to manage heated moments and express disagreement without undermining your most important relationships.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eConstructive Criticism:\u003c\/b\u003e Learn how to offer—and receive—rebuke in a way that helps people grow instead of humiliating them.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eThe Art of Apology:\u003c\/b\u003e Master the words that heal rifts, mend friendships, and demonstrate true strength and accountability.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Joseph Telushkin","offers":[{"title":"Default Title","offer_id":47132728066197,"sku":"9780062945174","price":10.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0484\/3175\/9509\/files\/x750_8b929298-b60c-48c5-993e-37067069c33a.jpg?v=1776889853","url":"https:\/\/harpercollins.com.au\/products\/9780062945174","provider":"HarperCollins AU","version":"1.0","type":"link"}