{"product_id":"9780814415597_the-first-time-trainer-a-step-by-step-quick-guide-for-managers-supervisors-and-new-training-professionals","title":"The First-Time Trainer: A Step-by-step Quick Guide For Managers, Supervisors, And New Training Professionals","description":"\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eTraining is still the top strategy to help employees perform at their best. Discover how to be an efficient and poised trainer for your organization with this thoroughly revised, user-friendly book.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSuccessful organizations depend on expert training to keep them viable, but leaders aren’t always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step-by-step guide to quickly help you become a confident, effective trainer.\u003c\/p\u003e\u003cp\u003eYou’ll learn to tackle challenges of diversity, a multigenerational workforce, and the many options made possible by technology and e-learning through the most up-to-the minute training techniques. \u003cem\u003eThe First-Time Trainer\u003c\/em\u003e does this by teaching you how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eselect media and delivery methods,\u003c\/li\u003e\n\u003cli\u003eprepare and give effective presentations,\u003c\/li\u003e\n\u003cli\u003ecommunicate with learners and get them involved,\u003c\/li\u003e\n\u003cli\u003eask the right kind of questions,\u003c\/li\u003e\n\u003cli\u003ecope with behavior problems,\u003c\/li\u003e\n\u003cli\u003egive and receive feedback,\u003c\/li\u003e\n\u003cli\u003eput objectives to the test, and much more.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eFilled with real-world examples and dozens of field-tested tools, \u003cem\u003eThe First-Time Trainer\u003c\/em\u003e gets first-time facilitators training like pros in no time.\u003c\/p\u003e","brand":"Tom W Goad","offers":[{"title":"Default Title","offer_id":46897379246229,"sku":"9780814415597","price":32.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0484\/3175\/9509\/files\/9780814415597.png?v=1777422836","url":"https:\/\/harpercollins.com.au\/products\/9780814415597_the-first-time-trainer-a-step-by-step-quick-guide-for-managers-supervisors-and-new-training-professionals","provider":"HarperCollins AU","version":"1.0","type":"link"}