{"product_id":"9789354220890","title":"Business Etiquette","description":"\u003cbr\u003e\u003cp\u003eThe first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference. \u003c\/p\u003e\u003cp\u003e\u003cem\u003eBusiness Etiquette\u003c\/em\u003e shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease. \u003c\/p\u003e","brand":"Shital Kakkar Mehra","offers":[{"title":"Default Title","offer_id":46900077985941,"sku":"9789354220890","price":19.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0484\/3175\/9509\/files\/9789354220890_05f4ec44-88ae-4f06-a188-93f7fc21f802.jpg?v=1776992621","url":"https:\/\/harpercollins.com.au\/products\/9789354220890","provider":"HarperCollins AU","version":"1.0","type":"link"}